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Frequently Asked Questions

Everything you need to know about 201 pub Casino — from signing up and making your first deposit to understanding our games, bonuses, and responsible gaming tools. Can't find your answer? Our support team is online 24/7.

Account & Registration

Creating a 201 pub account is straightforward. Head to the 201 pub Casino page and click the registration button. You'll be asked to provide your full name, date of birth, email address, and a secure password. After submitting your details, you'll need to complete our KYC (Know Your Customer) identity verification by uploading a valid Philippine government-issued ID — this can be a PhilSys National ID, passport, driver's licence, SSS ID, or UMID card.
21+ Only: You must be at least 21 years of age to register and play at 201 pub Casino. This is a strict legal requirement under Philippine law and PAGCOR regulations. Age verification is mandatory during KYC.

201 pub accepts the following Philippine government-issued IDs for KYC verification:
  • PhilSys National ID (ePhilID)
  • Philippine Passport
  • Driver's Licence (LTO)
  • SSS / GSIS ID
  • UMID Card
  • PRC Professional ID
  • Voter's ID
You may also be asked to submit a selfie holding your ID, and in some cases a proof of address (utility bill or bank statement dated within the last 3 months). KYC verification is typically completed within 24–48 hours on business days.

No. Each player is permitted to hold only one active 201 pub account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any pending bonuses or balances. If you have forgotten your login credentials, use the password reset function on the 201 pub Login page instead of creating a new account.

Go to the 201 pub Login page and click "Forgot Password." Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam or junk folder. Still having trouble? Contact our 24/7 live chat support team for assistance.

Some account details — such as your registered name and date of birth — cannot be changed after KYC verification, as they are tied to your identity documents. For other details like your contact number or email address, log in to your 201 pub account, navigate to Account Settings, and follow the update prompts. Changes to sensitive details may require re-verification.
Deposits & Funding

201 pub supports the following deposit methods for Filipino players:
  • E-wallets: GCash, PayMaya / Maya
  • Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
  • Debit Card
Not Accepted: Cryptocurrency of any kind and credit card gambling deposits are not accepted at 201 pub. Credit card funding for gambling accounts is prohibited under current Philippine regulations.

GCash and PayMaya deposits are typically credited to your 201 pub account instantly or within a few minutes. Bank transfers may take longer depending on your bank — usually within the same business day for InstaPay-enabled banks (BPI, BDO, UnionBank, Metrobank), and up to one business day for PESONet transfers. If your deposit has not reflected after the expected timeframe, contact our support team with your transaction reference number.

Minimum deposit amounts vary by payment method. As a general guide, GCash and PayMaya deposits start from as low as ₱100, while bank transfers may have a higher minimum depending on the bank's own transfer limits. Check the cashier section of your 201 pub account for the current minimums applicable to each method.

Yes — and we strongly encourage it. 201 pub allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time with immediate effect. Increasing a limit requires a 24-hour cooling-off period. Visit our Responsible Gaming page to learn more about all available player protection tools.
Withdrawals & Payouts

Log in to your 201 pub account and go to the Cashier section. Select "Withdraw," choose your preferred payout method (GCash, PayMaya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Make sure your KYC verification is complete before submitting a withdrawal — unverified accounts cannot process payouts.

Processing times depend on the withdrawal method:
  • GCash / PayMaya: Typically within 1–4 hours after approval
  • InstaPay bank transfer (BPI, BDO, UnionBank, Metrobank): Same business day or within a few hours
  • PESONet bank transfer: 1–2 business days
Withdrawal requests are reviewed by our finance team before processing. First-time withdrawals may take slightly longer due to additional verification steps.

Common reasons for a declined withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and the receiving account name, or a flagged security review. If your withdrawal was declined, you will receive a notification with the reason. Contact our support team via live chat for assistance resolving the issue promptly.
Games & Platform

201 pub offers a diverse game library designed for Filipino players:
  • Vivo Live: Live dealer tables including baccarat, roulette, blackjack, and more — streamed in real time with professional dealers
  • King of Fishing: Action-packed fishing arcade games with multiplayer modes and big prize pools
  • Bingo: Classic and themed bingo rooms with regular draws and community jackpots
  • Slots: Hundreds of slot titles from leading providers, including progressive jackpots and themed games
New games are added regularly — check the 201 pub Casino page for the latest additions.

Yes! 201 pub Casino is fully optimised for mobile play. Whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines, you can enjoy the full game library directly from your smartphone or tablet browser — no app download required. For the best experience, use a stable internet connection (WiFi or LTE/5G).

All games on the 201 pub platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are streamed from regulated studios with real-time oversight. Our platform operates under PAGCOR-regulated guidelines, which include requirements for game fairness and player protection.
Bonuses & Promotions

201 pub regularly offers promotions for both new and existing players, including welcome bonuses, deposit match offers, free spins on selected slots, cashback deals, and seasonal promotions tied to Philippine events and holidays. Check the promotions section of your account after logging in for the latest active offers. All bonuses are subject to terms and wagering requirements — read the full details on the Terms & Conditions page.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable funds. Specific wagering requirements vary by promotion — always check the individual bonus terms before claiming.

Bonuses may not be credited if: the promotion has expired, you did not meet the minimum deposit requirement, you already claimed the same offer previously, or your account is not yet fully verified. If you believe a bonus should have been credited and wasn't, contact our support team via live chat with the promotion name and your deposit details — we'll investigate and resolve it quickly.
Responsible Gaming

201 pub offers both temporary and permanent self-exclusion. To request a self-exclusion, contact our support team via 24/7 live chat or email us at [email protected] (plain text — not a clickable link). Your exclusion takes effect immediately. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from 201 pub.
Visit our Responsible Gaming page for the full list of player protection tools including deposit limits, loss limits, and session reminders.
Gambling is addictive. Know when to stop. If you are struggling, please reach out — help is available.

The minimum age to register and play at 201 pub Casino is 21 years old. This is a strict legal requirement under Philippine law and PAGCOR regulations. Age is verified during the mandatory KYC process. Any account found to belong to a person under 21 will be immediately closed.

Absolutely. 201 pub provides a full suite of responsible gaming tools accessible from your account settings:
  • Deposit Limits — daily, weekly, or monthly caps on how much you can deposit
  • Loss Limits — automatic session pause when your net losses reach a set threshold
  • Session Time Reminders — on-screen alerts after a set play duration
  • Cooling-Off Period — a short account suspension without full closure
  • Self-Exclusion — temporary (24 hours to 12 months) or permanent account closure
Learn more on our Responsible Gaming page.
Security & Privacy

Yes. 201 pub uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never sold to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173). For full details on how we collect, use, and protect your data, read our Privacy Policy.

If you suspect your 201 pub account has been accessed without your authorisation, change your password immediately via the 201 pub Login page and contact our support team right away via live chat. We can temporarily freeze your account while the matter is investigated. We also recommend enabling two-factor authentication (2FA) if available on your account for an extra layer of security.

To permanently close your account, contact our support team via live chat or email [email protected] (plain text — not a clickable link) with your account details and a request for permanent closure. Any remaining balance will be processed for withdrawal to your registered payment method before the account is closed. Note that permanent closure cannot be reversed — if you simply need a break, consider a temporary self-exclusion or cooling-off period instead.
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Still Need Help?

Our support team is available 24/7. Reach us via live chat on the platform or by email:

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Helpful Pages
Responsible Gaming Terms & Conditions Privacy Policy About Us 201 pub Casino

Gambling is addictive. Know when to stop.
21+ only. Play responsibly.

Why 201 pub

What Makes 201 pub Different

Fast GCash & PayMaya Deposits

Fund your 201 pub account in seconds using GCash or PayMaya — the most popular e-wallets in the Philippines. No waiting, no hassle.

Live Dealer Games 24/7

Vivo Live brings you real-time baccarat, roulette, and blackjack with professional dealers — available around the clock, any day of the year.

Mobile-First Experience

201 pub is fully optimised for mobile. Play your favourite slots, bingo, or fishing games from anywhere in the Philippines — no app download needed.

PAGCOR-Regulated Platform

201 pub operates under PAGCOR-regulated guidelines, giving Filipino players the confidence that they're gaming on a safe, accountable platform.

Responsible Gaming Tools

Deposit limits, loss limits, session reminders, and self-exclusion — all built into your 201 pub account to keep gaming fun and in control.

24/7 Customer Support

Got a question not covered in this FAQ? Our support team is online around the clock via live chat — ready to help players from Manila to Mindanao.

Get Started

Ready to Play at 201 pub?

Still have questions? Our support team is here 24/7. Or if you're ready to jump in — register your 201 pub account today and explore hundreds of games. 21+ only. Play responsibly.

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Gambling is addictive. Know when to stop. | 21+ only.